Refund & Cancellation Policy

The UADReady Pro plan is billed monthly in advance through our payment processor (Razorpay). Your subscription renews automatically each cycle until you cancel. Additional-upload (overage) charges beyond your monthly allowance are billed for the cycle in which they are incurred.

You can cancel at any time by emailing hello@uadready.com — there is no self-service cancel button in the product yet, so email is the way to do it and we will confirm when it is done. When you cancel, your plan stays active until the end of the current billing cycle, and it will not renew after that. You keep access to your reports on the free tier.

Cancelling ends the subscription; it does not delete anything. Your saved reports, findings, and copilot conversations stay in your account, and nothing is removed automatically after a set period. You can delete individual reports and conversations yourself at any time. To have your account and its data deleted, email hello@uadready.com. See our Privacy Policy for what a saved report holds.

Because access is delivered immediately and continuously, subscription fees are generally non-refundable, and we do not provide prorated refunds for partial billing cycles or for overage charges already incurred. If you were charged in error or experienced a material service failure, contact us within 7 days and we will review the situation in good faith.

If a renewal payment fails, we may retry and may suspend Pro features until payment succeeds. Please keep your payment method current to avoid interruption.

Questions about billing? Email hello@uadready.com. See also our Terms of Service and Privacy Policy.